Nov 27, 2022 | Best of VOC, Customer Experience, Ethics
The university library holds first a central role as a study space. With enrollment increasingly diverse, librarians and administrators see responsibility for making that study space into a welcoming place, too.
Aug 21, 2022 | Customer Experience, Ethics
The university library holds first a central role as a study space. With enrollment increasingly diverse, librarians and administrators see responsibility for making that study space into a welcoming place, too.
Jan 30, 2022 | Businesses, Customer Experience, Knowledge Management, Pharma and Healthcare, Search and Discovery
Plain Language Summaries move published research beyond the basic definition of Open Access – availability – toward a more ambitious goal of understandability.